Colleen Cicotta

As the Associate Director for Literacy Initiatives, Colleen takes special care to ensure that SU’s tutors are both prepared for the academic situation they are matched with and geared to provide measurable results. She coordinates specialized training for those working with emergent readers while managing, scheduling, and overseeing some 250 tutors in 35 schools and 15 agencies. Keeping a sensitive eye on each site’s evolving literacy needs, Colleen also serves as a coach and a liaison among teachers, administrators, students, and tutors themselves. A native of Castile, New York, near beautiful Letchworth State Park, Colleen is a graduate of SUNY Potsdam in English Communications and French Literature and is currently doing graduate coursework in the Conflict Resolution program in SU’s Maxwell School. Colleen’s tenure with the Shaw Center began in 2007 as an AmeriCorps volunteer via VISTA. In her 2007-09 VISTA term, Colleen helped the Balancing the Books program prosper and fostered our literacy efforts with the engineering program — all of which coincided with the Syracuse City School District’s evolving school transformation efforts. Colleen is delighted to be continuing her journey working with students, teachers and staff in the Shaw Center Literacy Programming.

Colleen Cicotta
Associate Director for Literacy Initiatives
Mary Ann Shaw Center for Public & Community Service


237 Schine Center, Syracuse, NY 13244 |